How can you turn a simple enquiry into a real estate closing opportunity? The answer lies in the initial steps you take. In this article, we will guide you through the keys to effectively managing new leads.
Ready to discover how our real estate CRM, Mediaelx, can make it possible? Master the first steps so you can optimize your time and increase your chances of closing successful deals.
Step 1: Study the Lead Before Contacting Them
- Analyze the information provided by the lead to understand their needs and desires.
- Use the information as a starting point for a more detailed conversation.
- If you have little information, try to draw conclusions from the property they are interested in.
Step 2: Add to the CRM
Access the "Enquiries" section in the Mediaelx CRM.
- The system automatically records the lead's data in a customer file.
- If the client already exists, the system will inform you that the enquiry comes from a lead already registered in your database to avoid duplications.
Step 3: Add Search Criteria
- Complete the "Matching" section with the information gathered from the lead.
- Define specific criteria such as property type, area, price, etc.
- Include similar options to increase the chances of finding the perfect property.
Step 4: See What Available Properties We Have
- Review the availability of properties in your listings.
- If there are no matches, look for similar alternatives that fit the lead's preferences.
- Offer additional options to maintain the client's interest.
Win the Race: Respond in the First 5 Minutes to Increase Your Conversion Chances
- Statistics reveal that the optimal time for a response is 5 minutes or less. Speed makes the difference!
- Respond to lead enquiries within the first 5 minutes to increase your conversion chances.
- Response speed improves customer satisfaction and prevents them from seeking alternatives in the competition.
Lead Lead Management with the CRM Mediaelx
Optimizing the initial lead management is essential for success in the real estate world. With the CRM Mediaelx, every step is simplified, from receiving enquiries to defining search criteria.
Take advantage of this knowledge and take your lead management to the next level. Remember, speed is crucial, so respond quickly and close those deals!
Request access to the DEMO to try out the tools of our CRM.